adding second hand flukso to my account

Im trying to add a flukso i bought second hand to my account but it says Please specify a valid serial number. and the serial number is correct

Edit solved. it wasn't removed from the previous owners account . added now

jonathanZ1's picture

I have the same problem I bought a flukso FML02A in the year 2011, I tried to re-enter the device and the platform does not allow me, what can I do?