please specify a valid serial number.
by on
Hi,
When I try to add my Flukso to my account Devices here at flukso.net I receive an error that says 'please specify a valid serial number'. The serial number I'm using is on a sticker on the device itself, and also in the web UI so I know it is the correct number.
I did buy the device as part of a package from the company that did my solar installation so I'm wondering if this has been registered to the account they used to purchase it, so I cannot take ownership of the device?!
Has anyone come across this issue before? Really frustrating :)
Thanks.
Tristan